The Word is a one-man show. However, don't let that scare you. As is normally the case with Bible software, the little guys
are extremely responsive to support requests.
The main mechanism for support is the user groups, which are located at The Word Forums.
It appears the user community is very active with hundreds of posts, tons of questions, responses, and sharing of information.
The author, Costas, is everywhere - responding, posting, giving advice and always present. With a day job and a family, I don't know
how the man does it on top of actually doing the coding. His passion for his baby shows through in a big way.
I sent Costas an email question at 9:15 in the morning, and it was answered by 1:30pm, which is quite a feat considering
he lives on the other side of the world. Excellent support from this author is to be expected.